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Custom Development

KLA works extensively with clients to develop customized sales training materials, classes, workshops, and events. KLA uses a formal, standardized development process consistent with the A.D.D.I.E (Analyze, Design, Develop, Implement, Evaluate) methodology to create custom training programs for our clients including:
  • Custom instructor-led, self-paced, web-based, and blended training sales and sales support modules that are owned by the client upon completion
  • Sales, Sales Support, and Management reinforcement workshops
  • Sales training tracks and sessions for divisional and company-wide sales meetings.
  • Experiential learning modules providing practice applying this new knowledge immediately in a safe learning environment, including:
    • Case-studies
    • Role-play scenarios
    • All materials required to integrate the module into product and / or solution update events
Our Custom Development process allows us to consistently provide high quality training offerings in the following areas:
 
Assessment and Analysis
Process Design
Reinforcement and Mentor Coaching  
KLA Curriculums